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FAQs

Find answers to common questions.

What is your service area?

An approximately 100 mile radius from each of our 23 locations in Alaska, Washington, Oregon, Idaho and Montana.

How are your crews trained?

We train and certify all of our operators in-house so that they are prepared to safely deliver materials to your jobsite. We hold weekly training sessions on safety for all of our employees, and we even offer a safety incentive benefit program for our stockers and warehousemen.

What type of fleet do you have?

Our large fleet includes a variety of flatbed trucks (some with portable forklifts) as well as boom trucks (for multi-story projects).

Is there a truck near me?

Our delivery fleet is dispatched from multiple locations around the region. So yes, chances are there is a truck near you!

Do you offer before and after-hours and weekend delivery?

Yes.

What types of commercial deliveries do you provide?

We can hand-deliver your materials using elevator roll-ins, buck hoist and high rise cranes.

Do you perform site inspections?

Yes. We regularly perform pre- and post-delivery inspections of jobsites to check safety, stocking conditions, equipment, and quality control.

Do you deliver to residential sites?

Yes. We use off-road drywall carts for sand and grass, and we can pre-deliver your drywall before your window installation if you need them. We can also perform on-site delivery access evaluations.

Can you special order a product for me?

Yes, we can order many specialty products like Fry Reglet aluminum trim, Armstrong Axiom ceiling systems, colored ceiling tile, non-stock FRP colors, and a variety of tools and fasteners. If you need an item that you don’t see at one of our yards or on the website, let us know and we’ll help get it for you.

Can you help me with my product warranty?

Absolutely! We can assist you with manufacturer warranty issues and manufacturer representation when necessary. We want you to be completely satisfied with your purchase.

What types of steel framing do you carry?

We stock 25 gauge to 16 gauge steel framing in a variety of lengths. We also offer full manufacturer support for all technical and engineering aspects of our steel framing and accessories.

Are you OSHA compliant?

Yes. We believe nothing is so important that it can’t be done safely. We are committed to full compliance with OSHA and DOT laws and regulations, and we conduct regular jobsite visits to check for crew compliance.

Can I pick up an order myself at a yard?

Absolutely! Customers can call orders in advance, or they can visit our showroom and speak directly with an employee about specific needs.